Terms of service

Terms of Service

Last updated: 20 May 2026

1. Overview

This website is operated by Vyrnex ("we", "us", "our"). By visiting our site and/or purchasing from us, you agree to be bound by these Terms of Service. If you do not accept these terms, please do not use the site.

2. Eligibility

You must be at least 18 years old, or the age of majority in your country of residence, to place an order with us.

3. Products and pricing

All prices are in GBP and include any applicable VAT unless stated otherwise. We reserve the right to correct errors in pricing or descriptions and to modify or discontinue any product without notice. Product images are for illustration; slight variations in colour and finish may occur.

4. Orders

Your order is an offer to purchase. We reserve the right to refuse, limit, or cancel any order. If we cancel, we will refund any amount you have paid.

5. Payment

Payment is taken at checkout via the payment methods displayed. Card data is processed securely by Shopify and our payment partners.

6. Delivery

Delivery terms are set out in our Shipping Policy. Risk of loss passes to you on delivery.

7. Returns and refunds

Your statutory rights as a UK consumer are not affected. Our return process is set out in our Return & Refund Policy.

8. Acceptable use

You agree not to use the site for any unlawful purpose, to infringe intellectual property rights, to introduce viruses or malicious code, to scrape data without consent, or to interfere with the operation of the site.

9. Intellectual property

All content on the site (text, images, logos, design) is owned by Vyrnex or its licensors and is protected by UK and international copyright laws. You may not reproduce, modify, or distribute it without our written permission.

10. Limitation of liability

To the fullest extent permitted by law, Vyrnex is not liable for any indirect or consequential loss arising from your use of the site or our products. Nothing in these terms limits liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded under English law.

11. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes

We may update these Terms from time to time. The "Last updated" date above reflects the current version.

13. Contact

Questions about these Terms can be sent to support@vyrnex.com or by post to:

Vyrnex, Denham Ln, Chalfont St Peter, Gerrards Cross SL9 0QJ, United Kingdom